At School: We provide measuring gauges in the school uniform shop along with a sample of each shoe that your school has selected as uniform standard. Once your child's feet have been measured you can use our sizing guide to work out the correct size.
At Home: Our ‘Measure at Home’ page on the School Loafer (SL) website will show you how to measure your child's feet. When you have written down your child's measurements, you can look up the correct size by using the SL sizing guide. If your child’s measurements come close to the top of a size range in mm length or width we suggest that you order both sizes and try at home. You can then keep the size that suits best and return the other. If your school has a Uniform Shop we provide measuring gauges along with a sample of each style that meets uniform standard.
80% of people are a standard width which is closest to F. This means most shoes should suit your child. If your child has particularly wide or particularly narrow feet you need to take a little more care when choosing their shoes.
It’s better to have a little more ‘wiggle’ room in the shoe than have it too tight. Ensure the shoe is secure around the ankle so the foot doesn’t come out of the shoe when walking. If the shoe is secure around the ankle you can allow 2cm at the end of the toe for growth/wiggle room.
In this instance it would be a good idea to stick to styles that have a fastening of some kind like laces or velcro. This allows you to ensure the foot is secured in to the shoe. Your child may also benefit from the use of an insole to help reduce the excess volume inside the shoe, allowing for a more ‘snug’ fit.
It’s tricky when your child wants a style that doesn’t suit their feet! If your child is narrower than an F fitting they are probably better off with a different style. A loafer needs to fit around the heel to prevent it riding up and down the heel when walking. Try the loafer with an insole as this sometimes makes the difference by lifting the foot slightly for a snugger fit.
If your child is at the top end of the scale then go up a size but if they are at the bottom end of the scale go down a size. Perhaps order both sizes to try at home and send the one back that doesn’t suit.
I highly recommend having 2 pairs of school shoes. This not only extends the life of the shoes but it’s best for healthy feet. If you wear the same pair every day the shoes don’t have ample time to dry and don’t maintain their shape. Especially on rainy days. When leather is wet it marks and scuffs easier than when it is dry. It can be very tempting to put wet shoes directly on to a heated surface to dry them out quickly before the morning. This will damage the leather. See our ‘Shoe care’ tips for more information.
It’s very tricky to be exact! The better the shoes are cared for the longer they will last. Some people are much heavier on their feet than others. Some children can really ‘trash’ their shoes, jumping in puddles, walking in snow and mud, kicking a football etc etc. See our page on ‘Shoe care’ for more information. Children’s feet grow in fits and starts but generally between the ages of 3-6 years it’s 12mm a year. 6-11 years it’s 10-11mm a year. 12-17 years a boys foot will grow another 10% and a girls only 2%. Generally between 3-11 years they will grow a shoe size in a year. From 12 years old they may wear the same size for some time so new shoes will most likely be required every 5-6 months due to wear and tear.
- We then have your details in case we need to contact you about your order
- You are able to view your order history including your order status, and you can reprint order documents
- You can save your addresses for quicker and easier ordering next time.
We all forget passwords from time to time. Don't worry about it. All you need to do is go to the login page click the 'Forgotten your password?' link and put in your account email address in the box provided. Once you've pressed the 'Continue' button, we'll send a new password to your email address. If you're still having problems, contact us firstname.lastname@example.org
To change any of your personal details – name, contact details, password – login to your account via the login page and click on 'Change my details and password'. You can then make any changes you need to.
You can pay with your credit or debit card.
If your credit or debit card has been refused, you can re-submit your order using a different card. For details on why your card was refused, please contact your card issuer.
You can amend your order any time before check-out, but once your order has been placed, it cannot be changed.
We may be able to cancel your order if it has not already been dispatched. To do so please contact us by sending an email to email@example.com including the order number, your name, email address and telephone number. If your order has already been dispatched or delivered, you’ll need to follow our returns procedure in the event of any unwanted products.
Yes, please see full details including costs for express delivery by clicking on the Delivery Information link on the School Loafer website home page.
Yes, please see full details including costs for International delivery by clicking on the Delivery Information link on the School Loafer website home page.
It depends which delivery option you chose when you placed your order. Please click on the link ‘Delivery information’ at the top of the School Loafer home page.
Your order may have been delayed due to an unforeseen delivery issue. To track your order you can login to your account for current updates. If you need further assistance please contact us at firstname.lastname@example.org
Place a new order for the correct size and then return the original order for a refund.
Your order must be returned to us within 14 days of receiving it.
Please refer to our “Returns Policy and Process” link at the top of the School Loafer website home page or see the instructions enclosed with your order.
Once we have received and checked your returned items we will process your return and refund, if appropriate within 14 days.